Q1: Why does it always fail to submit the warranty extension?
Case 1: The order number you filled is wrong, please check your order number on Amazon store.
Case 2: Your order has been successfully extended warranty. Please log in My Order to check it.
Case 3: If you still cannot find any order information on My Order, please send your order number and the screenshot of the failure page to firstname.lastname@example.org. Our support team will solve your problems within 24 hours.
Q2: Can I extend the warranty if I don’t have an order number?
Sorry, it is not allowed temporarily. But you could sign up for our VIP Member to get more benefits.
Q3: How to check the warranty period of my order?
We will email the warranty extended results to you. You also can log in you Account--Warranty to check it.
Q4: When does the warranty take effect?
It begins the day you place your order.
Q5:What isn’t covered by the warranty?
1.The product has exceeded the warranty period and it is damaged by the customers themselves.
2.Pending, Cancel and Refund orders in Amazon store are not covered by the warranty.